Tag Archives: communications

Signal Cortex simplifies task management for staff & managers @ CES 2021



Signal Cortex task managementMatt Crowley CEO of the start-up, Signal Cortex, is the former CIO for Philadelphia and Cleveland airports. During his time with the airports, he became accustomed to working in complex situations with large traffic flows and heavy background work done by frontline employees – everything from mopping floors to moving chairs around to directing customers. Current systems for managing these tasks, he says, are very complicated. For example, for janitorial staff trying to clean up a spill, they need to carry multiple devices and complete a long questionnaire after completing their task, so management can make proper deployment decisions going forward. It is a messy system with inconsistent results.

Signal Cortex addresses the bulkiness of these challenges through a system they’ve developed that simplifies complex enterprise environments, getting tasks to staff members more easily and results back to management more efficiently, to help them make better logistical decisions. The company’s first product is a simple phone app that can use commodity Bluetooth devices and convert routine tasks that employees need to do into audio-based notifications.

The system automatically dispatches and manages work for individuals, groups, or teams, empowers staff by streamlining data collection, reduces training time and process complexity, and is easy for everyone from staff to management to use.

Originally developed for airports, Signal Cortex pivoted because of COVID-19 and redirected their enterprise solution as a building management tool for building service contractors. Building service contractors typically lose half of their customers each year due to bad data, says Crowley, with either employees not receiving information about their tasks, or failing to report the tasks completed, resulting in dissatisfied customers. Their solution eliminates both those problems.

Ultimately Signal Cortex views itself as both a business and a consumer product as well. The company officially launched publicly at the end of January.

To learn more about Signal Cortex, visit their website.

Interview by Christopher Jordan of The Talking Sound.

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DialogueTrainer’s avatars teach corporate communication @ CES 2021



DialogueTrainer corporate communicationsAt CES 2021, Todd Cochrane interviewed Michiel Hulsbergen, CEO of DialogueTrainer, a professional development company that teaches better corporate communications skills through virtual simulations.

Based out of The Netherlands, DialogueTrainer has been developing interactive online educational scenarios since 2013. Built on a solid scientific foundation, DialogueTrainer’s online platform was co-developed with Utrecht University. Their innovative conversation simulations allow users to practice tricky conversational situations online with virtual training actors. Virtual avatars provide the basis of the DialogueTrainer approach, followed by in classroom exercises. They believe this blended approach to training is what is needed to penetrate the difficulty inherent to some of these tough professional conversations.

Communication is the most important soft skill needed to improve services and increase job satisfaction. Companies that provide professional development training to their employees notice an increase in retention. Employees stick around longer because they are being enriched. People are interested in working for a company they can grow with. Classes on professional communication can help build confidence, improve efficiency and re-energize your staff.

All types of businesses can benefit from this training. DialogueTrainer has interactive online communication training in the following subjects:
*Customer Relations (Telephone sales, Sales conversations, Negotiating, Dealing with complaints, Consultative selling)
*Collaborative Working and Team Building (Giving feedback, Motivating, Coaching, Addressing certain behaviors)
*Leadership and Management (Inspiring, Coaching, Development interview, Giving bad news, Delegation, Communication)

DialogueTrainer provides conversation simulations and learning environments to help build professional communication skills. When working with DialogueTrainer, first they connect with you to determine which situation your company’s simulation should focus on, what the agreed upon best-practices will be, and the learning objectives of your team. Then they develop interactive online scenarios in which difficult discussions from the workplace can be practiced with virtual training actors. You experience virtual situations that are recognizable and realistic.

For the best interactive training on how to have difficult professional conversations, contact the company.

Interview by Todd Cochrane of Geek News Central.

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Publidata wants to streamline communication with government @ CES 2021



Publidata government communication platformIf you have ever tried to get meaningful information from your government, you know just how challenging it can be. When we moved our studio last year, we had to learn what the rules were for trash and recycling. Finding accurate information was not easy, because different parts of the website had conflicting information. It was also seemingly impossible to find out what days were collection days. Fortunately, we were able to get answers from a neighbor, but it shouldn’t be like that. Publidata is working to fix that situation.

Publidata is a system for managing and disseminating data in a single, unified way. It provides a single back-office portal with the ability to update any piece of information, whether it be the hours of your local pool or the availability of trash pickup. From there, UIs can be built on top, including government websites and applications. The company even has a number of pre-built applications designed to streamline the time from adoption to general availability.

In addition to data entry capabilities, Publidata’s system can incorporate fleet location data. Instead of just knowing that trash pickup is Tuesdays and Fridays, you could know exactly when your pickup will be today, or whether it has already happened. Think of it as the governmental equivalent of the Amazon Prime delivery tracking system. With a GPS tracker on the garbage truck, you can get information on where it is right now, and potentially see how long before it arrives at your property.

Publidata’s system is currently in use in France, covering 2.6 million citizens. The company is currently in the process of expanding outside of the country, and is looking for governmental bodies interested in implementing the technology. For more information on the system or to find out about bringing it to your city, check out the company website.

Interview by Scott Ertz of F5 Live: Refreshing Technology.

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Voiceitt – The Tech Ranch (TPN Picks Best of CES 2020 Award)



VoiceittThe Tech Ranch awards its TPN Picks Best of CES 2020 Award to Voiceitt.

Over the past few years, we have seen a variety of products that provide language translation services. These products are great for traveling abroad or if you find yourself in a situation where you don’t speak the language. Most of these products require communication within a very limited set of parameters in which even strong accents can be a problem.

But what if you communicate in a non-traditional way? How can you easily communicate with people who are not used to your style? Millions of people have vocal disabilities, due to stroke, cerebral palsy, and other causes. That is where Voiceitt comes in – it provides a way to verbalize communication for people of all abilities. The product is based on the idea that verbal communication is an essential human need, whether you’re ordering food or telling someone “I love you.” For those who have limited speech capabilities, the limitations are difficult to overcome.

Voiceitt is designed specifically to understand and respond to non-standard and dysarthric speech. This is accomplished through a mobile application, which is currently in a closed beta phase. It allows for face-to-face, real-time communication with friends, family, and people around you. This can bring an aspect of everyday life for most that was previously unavailable, helping to build stronger and more meaningful connections.

If you are one of more than 10 million people in the United States or Europe who suffer from speech disabilities or are the caretaker of one of the 8 percent of children with a temporary or consistent communication disorder and would like to join the beta program, you can apply to join on their website.

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No Reception is No Excuse for No Communication Thanks to goTenna



gotennaIf you’ve ever been to CES, you know the pain of limited or no reception in one of the halls. That certainly makes it difficult to communicate with the rest of your team to keep your agendas synced. This is also a common issue at music festivals, camping and more.

goTenna is a product that allows you to communicate in a peer-to-peer method without the need for cellular connectivity. Simply carry a goTenna with you and let it communicate with other users of the device. You can do much of what you can do with a cellular connection, only limited to the broadcast radius of the goTenna and the other users.

goTenna is available now for $199 for a pair.

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Interview by Aylee Nielsen of F5 Live: Refreshing Technology